Last updated: november 2024
About passavinti 1970 srl
passavinti 1970 srl, (“passavinti 1970 srl”, “we”, “us” and “our”) has its legal set florence viale belfiore n.10 . For the purposes of certain data protection laws and regulations, this entity is considered the “data controller”.
Our Commitment to Privacy
Our Privacy Policy is centered on the following three privacy commitments:
Commitment 1: Transparency and Trust
Privacy is integrated into all our products and services by design and by default. We respect the trust placed in us with your personal information. We will be fully transparent about the purposes for which we use your personal information and will only use it for the specified purposes when we are entitled to do so. This includes obtaining your explicit consent where necessary. Any material changes to how we process your personal information will be communicated to you.
Commitment 2: Protection of Personal Information
We are committed to implementing cutting-edge data protection, privacy and security standards so that you can feel confident your personal information is protected. If an incident affecting your personal information occurs, we commit to notifying you and/or the relevant authorities in compliance with data breach notification requirements. Your personal information will receive the same protection when shared with third parties or transferred internationally. We will retain your personal information only for as long as necessary or as required by law.
Commitment 3: Respect for User Rights
We will respect your choices regarding your personal information. We will honor your rights to access, delete and correct the personal information we hold about you. We will also respect your choices to object to the processing of your personal information and provide you with channels to contact us with questions or complaints.
Privacy Policy and Updates
We encourage you to read the following Policy and our Cookie Policy, which explain how we collect, use, disclose and transfer your personal information collected at any point of contact, including our websites, mobile applications and other digital platforms (collectively referred to as the “Platforms”), when you visit our boutiques or events, contact us via email, telephone or online chat, or interact with us through social media platforms or other marketing and advertising channels. Our Cookie Policy explains how we collect information through the use of cookies and related technologies when you use our Platforms.
When we offer our products for sale online or by telephone through our Customer Relations Center, you are required to read the applicable Terms of Sale, which govern the terms and conditions of any purchase made in this way. Other terms and conditions, such as the Terms of Service, may also apply in relation to any other services we provide to you.
From time to time, we may update this Privacy Policy. If we do so, we will post the changes on the Platforms.
Commitment 1: Transparency and Trust
Information You Provide to Us or We Collect About You
We collect the following personal information about you, as specified below:
Personal and Account Information
To use our products, services, events, boutique appointments and/or other customer programs, you may need to provide your contact details or create an account with us. You may provide personal information about yourself, including name and address, date of birth, email address, telephone number, marital status, nationality and gender. The account will store information about you, your purchase history, unique account identification number, username, password, time zone, complaint and repair history, and conversation history.
360-Degree Customer Data
To fully understand our customers, we may also collect and retain data on behavior, interests, preferences (such as products, topics, communication channel and frequency), wishlists, hobbies, customer interactions and marketing campaign activities, opinions, customer reviews, demographic data, habits, celebratory events, purchase reviews and feedback, as well as your general purchasing trends.
Transactional and Payment Information
When you purchase products and/or services, we collect additional information such as shipping address, proof of delivery, billing address and related payment information.
Identification Information
We may collect identification information from you, such as passport or national ID card data, in circumstances where we need it to provide products and/or services to you.
Correspondence, Call Recordings, Online or Video Chats
We collect personal information from you when you contact us (for example, if you contact us with a question about one of our products and/or services), when you provide your details when visiting our boutiques, contact us or our Customer Relations Center via email, telephone, contact form or participate in an online or video chat. Please note that calls, online or video chats or other correspondence may occasionally be recorded for security, evidence, training, quality control, analysis and development purposes.
Social Media Platform Data
If you choose to interact with us through a social media platform or another third-party service, we will collect the information you have provided to us through that platform, which may include behavioral data such as browsing records and purchase history on that platform. Additionally, you may grant us access to certain data from your social media profiles for social login purposes.
Cookie Data
We also automatically collect certain information about visitors to our Platforms, as described in our Cookie Policy. Such information may include data relating to advertising IDs, pixel tags or your unique online identifier.
Location Data
We will collect information about your location to the extent that we provide location-based services.
CCTV, Video Surveillance Data and Wi-Fi Data
In our retail boutiques, company premises or other areas, we collect data using CCTV technology or other video surveillance technologies. If you register for our free Wi-Fi service at our stores, events or other locations, we may collect certain information about your device, including device address or IP address, date and time of connection and the location where you connected to our Wi-Fi service.
Photos and Video Recordings
Some of our technological products, including connected mirrors, augmented reality technologies or photo booths, collect photographs or video recordings of you. This data may also allow us to perform the necessary measurements for our products and/or services. We may also take photographs or make video or audio recordings of you during one of our events.
Surveys and Market Research
We conduct surveys and market research and collect your response data.
Information You Provide About Third Parties
You may provide personal information about a third party (such as a partner or child), including name and address, date of birth, email address, telephone number, marital status, wishlists, hobbies and preferences.
Information About You Collected from Third Parties
We may also collect the aforementioned information about you from third parties, including our authorized resellers, social media platforms, advertising and marketing partners, analytics providers and third parties that provide us with technical or strategic data services, and we may combine such information with other information we already hold. We may also collect your personal information from publicly available sources.
Special Categories of Personal Information
We may ask you to provide special categories of personal information (for example, allergens or accessibility requirements for events), in which case we will provide more detailed privacy information and request your explicit consent at the time of the request. Otherwise, if such information is provided to us without being requested, we will consider your provision of such information as explicit consent to its processing.
Purposes of Processing and Legal Basis for Processing
We may process your personal information for the purposes listed below based on the following grounds:
Legal Bases
- Consent: This is the legal basis when you have given your clear consent to the processing of your personal information (for example, when you agree to receive marketing information).
- Performance of a contract: Processing is necessary for a contract we are entering into with you (including compliance with our Terms of Use), or because we have asked you to take specific steps before entering into a contract (for example, processing contact data relating to the purchase and delivery of a product).
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party (for example, for the management of our business, for fraud protection or for platform security), unless there is a good reason to protect your personal information that overrides those legitimate interests.
- Legal obligation: Processing is necessary to comply with the law (for example, a court order).
- Other grounds: Processing may be necessary for other legal reasons, such as the prevention and detection of crimes, the protection of life or other matters of public interest.
Purposes of Processing and Corresponding Legal Bases
Service-Related Processing
We process your personal information for service-related purposes, including the reservation and sale of products, service communications, program updates, announcements and administrative messages, such as the recognition and confirmation of, or changes to, orders and shipments, the confirmation of, or changes to, event or appointment bookings, repair notifications, as well as to notify you of changes to our terms or this Privacy Policy. Additionally, we may send service-related messages when you unexpectedly abandon your cart or browsing session. Our primary legal basis is the performance of a contract, but we may also rely on legitimate interests (for example, to ensure you are satisfied with your purchase and that we are providing our products and services in a safe, effective and efficient manner), legal obligations or consent.
Marketing Communications and Digital Advertising
We process your personal information for marketing purposes, including sending marketing communications (also by telephone, email, post and electronic or text messages, including WhatsApp or other one-to-one communications, and providing personalized messages or advertising on social media or other digital platforms) relating to us and other third-party partners that we believe may be of interest to you. We may also share your personal information (such as your email address, usually in encrypted or “hashed” form, or specific cookie data) with social media and other platforms or other service providers for the purposes of custom audience matching or similar, or matching customers/prospects within the group for marketing purposes. Our primary legal basis for marketing communications and digital advertising processing is consent or legitimate interests (for example, to recommend certain products to you). Where we rely on consent, you may withdraw your consent at any time by sending an email to the address provided in the “Contacts” section or by clicking the “unsubscribe” link in any marketing email or text message. If your consent is requested at multiple points of contact (for example, in stores or on the Platforms) and at different times, the collected consent will remain valid unless you explicitly object.
Accounting and Records
We process your personal information for accounting and record-keeping purposes. Our primary legal basis is the performance of a contract, but we may also rely on consent, legitimate interests (for example, to prevent fraud) or legal obligations.
Logistics, Transactions and Payment Processing
We process your personal information for the purpose of managing and fulfilling purchase orders, gifts and repairs or returns, communicating preferences during repairs, facilitating delivery and providing after-sales services. Our primary legal basis is the performance of a contract, but we may also rely on legitimate interests (for example, to ensure we collect payments effectively), legal obligations or consent.
Requests
We process your personal information to manage your requests and inquiries and to provide you with customer services. Our primary legal basis is the performance of a contract, but we may also rely on legitimate interests (for example, to respond to your inquiries effectively) or consent.
Events, Appointments and Communities
We process your personal information for the organization and management of events, boutique appointments and member communities, including registration as a member, participant or speaker, or the reporting or recording of a health and safety incident that you have been a victim of or witnessed. We may also take photographs or make video or audio recordings of you at one of our events for promotional purposes. Our primary legal basis is the performance of a contract, but we may also rely on consent, legitimate interests (for example, to respond to your requests or to manage and administer events) or legal obligations.
Competitions, Sweepstakes and Other Promotions
We process your personal information for the purpose of organizing competitions, sweepstakes and other promotions and need to collect information from you to manage such promotions. Our primary legal basis is the performance of a contract, but we may also rely on legitimate interests (for example, to monitor customer engagement), legal obligations or consent.
Regulatory Compliance, Credit Checks and Prevention of Prohibited Activities
We process your personal information for the purposes of complying with anti-money laundering regulations or international sanctions, credit checks, fraud prevention and other prohibited or illegal activities as part of our efforts to keep our Platforms and services secure or as otherwise required to respond to a legitimate request from a third party (for example, a regulatory or police authority or a financial institution). Our primary legal basis is legitimate interests (for example, to prevent fraud or other crimes), but we may also rely on legal obligations or consent. We reserve the right to refuse to provide you with products and/or services if we have a legitimate reason to do so, in accordance with applicable law.
Automated Technologies and Profiling
We process your personal information in the context of using innovative technologies, including profiling technologies, artificial intelligence, machine learning and advanced algorithms, to help us identify and predict products, diagnostics, services or other information that may be of interest to you based on the information you provide or that we collect from third parties (as described in the “Information About You Collected from Third Parties” section). This may involve making automated decisions about you using technology without human intervention. Such decisions may relate to our products, services, event invitations, personal benefits and other information. The purpose is to improve your experience with our products and/or services, offering tailored products and/or services and being able to respond effectively and quickly to your feedback. This may involve, for example, techniques used to predict your behavior and may include data clustering, data mining, data fusion or other data intelligence methods used to extract value and meaning from your personal information. This may be fully automated (for example, for complaint escalation) or involve human intervention where the final decision is made by a natural person. When we use your personal information for automated decisions and/or profiling, we will adopt measures to be transparent and fair and to make unbiased decisions. We will implement reasonable safeguards to protect your personal information. In certain circumstances, we will provide the opportunity to opt out of automated decisions and/or profiling. Our primary legal basis is legitimate interests (for example, to improve the training of our Customer Relations Center) and consent.
Market Research, Feedback Analysis and Customer Engagement
We process your personal information to conduct market research (including surveys) and analysis and to improve consumer engagement based on feedback, comments, preferences and general use of our Platforms, products and/or services, so that we can continuously improve our offerings and the products and/or services we provide to our customers. Our primary legal basis is legitimate interests (for example, to improve our Platforms), but we may also rely on consent.
Location-Based Services
We process your personal information to provide location-based services when we are able to use information about your location. For these services, typically available on mobile devices or applications, you are offered the opportunity to provide your consent to the use of location services that, for example, process information derived from GPS, sensors, beacons or Wi-Fi access points to allow you to use a more personalized service. Your device will have settings that allow you to disable these services if you no longer wish to use them. Our primary legal basis is consent.
CCTV, Video Surveillance and Wi-Fi Processing
We process your personal information using closed-circuit television and video surveillance data for the prevention and detection of crimes, to assist law enforcement in the arrest, investigation and prosecution of offenders, to ensure the safety of our employees, visitors and property and, occasionally, to monitor in-store activity or Wi-Fi browsing. Our primary legal basis is legitimate interests (for example, for the security of our premises) and legal obligations, but we may also rely on consent.
New Retail Technologies
We may process your personal information for the purpose of using new retail technologies to offer better experiences in-store and online, including virtual try-ons, augmented reality and product configurators. For example, we may use images or videos of your hand to generate and send you a photograph or video showing the products on your hand. Our primary legal basis is both legitimate interests (for example, to monitor customer engagement with new technologies) and consent.
Platform Support, Maintenance and Security
We process your personal information in relation to the administration and protection of our business and the Platforms (including troubleshooting, error message management, data analysis, testing, system maintenance, support, reporting and data hosting). Our primary legal basis is legitimate interests (for example, to ensure our Platforms function effectively and securely), but we may also rely on legal obligations or consent.
Receiving Products and Services from Suppliers
We process your personal information for the purpose of benefiting from products or services provided by you or your organization, if you or your organization is a supplier. Our primary legal basis is the performance of a contract, but we may also rely on legitimate interests (for example, to receive services) or consent.
Business Administration and Legal Compliance
We process your personal information for the purpose of administering our business or fulfilling our legal obligations. Our primary legal basis is legal obligation, but we may also rely on legitimate interests (for example, to maintain our records) or consent.
Enabling a Business Transaction such as a Merger or Acquisition
We process your personal information for the purpose of any merger or acquisition activity and will disclose personal information to any third party that acquires, or to which we transfer, all or substantially all of our assets and operations. In the event of a sale or transfer, we will use reasonable efforts to ensure that the entity to which we transfer your personal information uses it in a manner consistent with this Privacy Policy.
Cookies and Other Automated Technologies
We process your personal information in accordance with our Cookie Policy. Our primary legal basis is consent, performance of a contract and legitimate interests (for example, when cookies are strictly necessary).
Global-e
Global-e will use the information collected from you to:
- Process and fulfill online orders for the sale of products to you;
- Improve the Global-e Service, prevent and detect fraud or abuse, personalize your experience, contact you in relation to the Global-e Service and any transaction initiated or completed, and identify and authenticate your access to the parts of the Global-e Service to which you are authorized to access. Where your information is necessary to perform the Global-e Service pursuant to the Terms of Sale, failure to provide such information may mean that Global-e is unable to complete the transaction, which means you will be redirected to us;
- Respond to your requests using the designated portal and contact information.
Material Changes
In the event of a material change to how we process your personal information, or if we intend to use your personal information for a new purpose not indicated in the previous section, we will take the appropriate measures required by applicable law, such as notifying you via email or other appropriate means.
Our Cookie Policy
This Platform uses cookies in accordance with our Cookie Policy. This Cookie Policy is available to users on every page of the website linked to this Privacy Policy and on every cookie information banner.
Like most platforms, our Platforms log IP addresses and use cookies and similar technologies that allow us to recognize you and personalize your experience, as well as provide us with information about how visitors access our Platforms. Further information on how we use cookies and related technologies is set out below.
What is a Cookie?
Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer when you move from one page to another on a website or when you return to a website or mobile application you have visited before. Cookies are widely used to make platforms work or to make them more efficient, as well as to provide information to platform owners.
We use cookies to improve the online experience of our visitors (for example, by remembering language and/or product preferences) and to better understand how our Platforms are used. Cookies tell us, for example, if you have visited our Platforms before or if you are a new visitor. They can also help us ensure that the advertisements you see online are more relevant to you and your interests.
Types of Cookies
There are two main categories of cookies:
- First-party cookies: Sent directly from us to your computer or mobile device. Used exclusively by us to recognize your computer or mobile device when you revisit our Platforms.
- Third-party cookies: Sent by a third-party service provider on our Platforms and may be used by the service provider to recognize your computer or mobile device when you visit other platforms. Third-party cookies are most commonly used for platform analysis or advertising purposes.
Cookies can remain on your computer or mobile device for different periods of time. We use both “session cookies” and “persistent cookies”. Session cookies exist only when the browser is open and are automatically deleted once the browser is closed. Persistent cookies remain after the browser is closed and can be used to recognize your computer or mobile device when you open the browser and browse the Internet again.
Which Cookies Do We Use?
The Platforms transmit only the following types of cookies to your computer or mobile device for the following purposes:
| Cookie Type | Purpose |
|---|---|
| Technical Cookies | These cookies are essential for providing the services available through the Platforms and for using some of their features, such as access to secure areas. Without these cookies, the services requested by you, such as transactional pages and secure access accounts, would not be possible. |
| Functional Cookies | These cookies serve a range of purposes related to the presentation, performance and functionality of the Platforms. Their general purpose, however, is to improve visitors’ experience and use of the Platforms. For example, some of these cookies allow visitors to specify the language, product or other preferences of the Platforms. |
| Analytical Cookies | These cookies are used to collect information about how visitors use our platform.The information collected does not identify any individual visitor and is aggregated. It includes the number of visitors to our Platform, the platforms that directed them to our Platform and the pages they visited on our Platform.We use this information to manage our Platform more efficiently, to collect broad demographic information and to monitor the level of activity on our Platform. |
| Advertising Cookies | These cookies, including third-party ones, are designed to create profiles of you and are used to offer advertising that is more relevant to you and your interests, in line with the preferences expressed during online browsing. They are also used to limit the number of times an advertisement is displayed and to evaluate the effectiveness of advertising and promotion. They are usually placed by advertising networks with our consent. They remember that you have visited a platform and this information is shared with other organizations such as advertisers, social media platforms or our display partners. |
| Social Cookies | These are third-party cookies that allow you to interact with social media platforms (for example, share or “like” buttons). |
How to Control or Delete Cookies
The use of cookies does not always require your explicit consent. In particular, technical cookies do not require such consent insofar as they are necessary to provide a service explicitly requested by you. Prior consent is, however, required for functional cookies, analytical cookies, advertising cookies and social cookies.
You have the right to withdraw your consent and refuse the use of cookies at any time; we have explained how to exercise this right below. However, please note that if you choose to refuse cookies, you may not be able to use all the features of our Platforms.
You can set your cookie preferences using our cookie consent management mechanism or by modifying your browser settings so that cookies from these Platforms cannot be placed on your computer or mobile device. To do this, you must follow the instructions provided by your browser (usually found in the “Help”, “Tools” or “Edit” function).
For users within the European Union/European Economic Area:
For more information about cookies, including how to see which cookies have been set on your computer or mobile device and how to manage and delete them.
Information About Advertising
The Platforms use third parties, such as advertising networks and ad exchanges, to display advertising on third-party platforms after you have left our Platforms, and we use analytics providers and other third-party services to evaluate and provide to us and/or third parties information about the use of the Platforms and the viewing of advertisements and our content.
Third-party tracking technologies are not controlled by us, even if they are associated with our Platforms or our advertisements. Statements about our practices do not apply to the information collection methods used by these third parties and others or the use of information collected by such third parties. You should review the terms of service, Privacy Policy, permissions, notices and choices of the relevant third parties regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third-party advertisers or advertising networks or exchanges or related third parties, such as Meta.
Commitment 2: Protection of Your Personal Information
Protection of Your Personal Information
We want you to feel confident sharing your personal information with us and are committed to protecting the personal information we collect by implementing leading data protection, privacy and security standards. We limit access to your personal information to employees who reasonably need it to provide products or services or to perform their jobs. We have appropriate technical and organizational, physical, electronic and procedural safeguards to protect the personal information you provide from unauthorized or illegal processing and from accidental loss, damage or destruction. However, when we ask you to choose a password to access certain parts of our Platforms, you are responsible for choosing a secure password and keeping it confidential. You should choose a password that you do not use on any other site and that you should not share with anyone else.
Global-e follows accepted industry standards, including the use of appropriate administrative, physical and technical safeguards to protect your information. For example, some sensitive information, such as fraud-related data, is processed via a secure sockets layer channel and encrypted, and Global-e’s payment gateway is compliant with Payment Card Industry recommendations. However, no method of Internet transaction is 100% secure and therefore we cannot guarantee absolute security.
Sharing Your Personal Information
We share personal information with others only when permitted by law. When we share personal information with others, we put in place contractual agreements and security mechanisms to protect the shared personal information and to comply with our data protection, confidentiality and security standards and obligations. Weshare your personal information with third parties in the following circumstances:
- We will disclose your personal information for the purpose of fulfilling the purchases you request on the Platform.
- Affiliated Group Companies: We may share your personal information with our affiliated group companies for the purposes specified above, where the law allows us to do so (including where we have a legitimate basis to do so).
- Service Providers (including data processors): We will disclose your personal information to nominated third-party service providers (who may process your personal information as data processors on our behalf), also for the purpose of providing online payment and other services, managing credit checks and fraud prevention, product shipping, cloud storage and any other service necessary to allow us to use your personal information for the purposes specified in this Privacy Policy. In certain circumstances, some fraud prevention service providers consider themselves independent data controllers.
- Disclosure to Regulatory Bodies, Authorities and Other Third Parties: We will disclose your personal information to any law enforcement agency, court, police, regulatory body, government authority or any other third party, including a relevant financial institution, where we believe this is necessary to comply with a legal or regulatory obligation, to protect our rights or the rights of third parties, or where this is otherwise in the public interest or in our legitimate interests or those of third parties (for example, to respond to a request from third parties to disclose personal information to investigate an alleged crime, to verify that we are complying with applicable laws and regulations, or to establish, exercise or defend rights). Additionally, we may share your data with insurance providers and/or organizations dealing with loss or theft to facilitate the recovery of any lost or stolen items.
- Mergers and Acquisitions: We will disclose your personal information to any third party that acquires, or to which we transfer, all or substantially all of our assets and operations. In the event of a sale or transfer, we will use reasonable efforts to ensure that the entity to which we transfer your personal information uses it in a manner consistent with this Privacy Policy.
- Social Media Platforms and Other Third-Party Digital Providers: We may share your personal information with social media platforms as explained above or in the Cookie Policy.
Transfer of Your Personal Information
The personal information we collect may be transferred, stored and processed in any country or territory where one or more of our affiliated group companies or any of the third parties listed in the “Sharing Your Personal Information” section above are located or maintain facilities. Some of these third parties will use cloud-based storage solutions. Even if other territories may not have the same data protection standards as your country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.
For data collection within the European Economic Area, if the country to which we transfer your personal information does not provide an adequate level of data protection, we have implemented standard contractual clauses to ensure that appropriate safeguards are in place to protect your personal information where it is transferred to our affiliated companies, boutiques or third-party service providers in territories outside the European Economic Area, United Kingdom and Switzerland.
Gmay transfer your information to third-party service providers outside the EEA. In the absence of an adequate EU decision regarding the country or transfer, to rely on appropriate safeguards such as valid privacy self-certification or the conclusion of EU-approved standard contractual clauses.
Privacy Risk Assessments
We may periodically conduct privacy risk assessments in relation to the processing of your personal information, especially when introducing new technologies or features. In some circumstances, these new technologies or features may require an update to the Privacy Policy and/or enhanced consent forms to ensure we continue to meet our privacy commitments to you.
Retention of Personal Information
We retain your personal information only for as long as necessary for the processing purpose, and in particular to protect ourselves in the event of legal action (for example, information relating to a contract with you will be retained for the duration of the contract and for up to ten years after), as well as for as long as necessary to comply with legal retention obligations. At the end of this period, the personal information will be deleted or, in some cases, anonymized. If we have your consent to process your personal information and we have no other legal basis to continue such processing, if you subsequently withdraw your consent, we will delete your personal information.
If you request that you no longer receive direct marketing communications or exercise the right to be forgotten, we will keep track of the request and contact details to ensure it is respected.
Commitment 3: Respect for Your Rights
We are committed to respecting your rights. If you wish to exercise any of the rights listed below, which are available to you under applicable law, you must write to us at the address indicated below.
Right of Access
You have the right to request access to any personal information we process about you.
Right to Erasure / Restriction of Processing
In certain circumstances, you have the right to request the erasure of your personal information or to restrict how it is used.
Right to Rectification or Correction
You have the right to ask us to correct any inaccurate personal information and update any outdated information.
Right to Object
In certain circumstances, you have the right to object at any time, for reasons relating to your particular situation, to the processing of your personal information based on legitimate interests or in the public interest. Additionally, you always have the right to object if your personal information is processed for direct marketing purposes.
Right to Data Portability
In certain circumstances, you have the right to request the personal information about you that you have provided to us in a structured, commonly used and machine-readable format.
Right to Withdraw Consent
If you have given your consent to the processing of your personal information, you may withdraw that consent at any time with effect for the future. The withdrawal does not affect the lawfulness of processing carried out based on such consent before the withdrawal.
Right to Lodge a Complaint
If you have any doubts about how we use your personal information, you can first contact us using the details provided below and we will do our best to resolve the issue. After examining the problem, we will respond in writing within a reasonable time, indicating the proposed corrective actions. If you believe we have processed your personal information unlawfully or in violation of your rights, you also have the right to lodge a complaint with a supervisory authority for data protection, for example, in your place of residence or in the jurisdiction where the processing took place.
Right to Object to Email Advertising
If we have obtained your email address in connection with the sale of a product and/or service and use the email address for direct marketing of our similar products and/or services, you can object to the use of your email address at any time with effect for the future by sending an email to the address provided below in the “Contacts” section or by clicking the “unsubscribe” link in any of our marketing emails.
However, please note that we may continue to send you service-related communications (i.e., non-marketing), such as email updates on the status of your order.
Children
The Platforms are not directed at anyone we know to be a child in the country where data is collected (for example, under 13 years of age in the United States and 16 years of age in some European countries), nor do we collect personal information from anyone we know to be a child, unless we have the consent of a parent or guardian. Children should not use the Platforms and should not provide us with any personal information without the consent of a parent or guardian.
